New Business Case Manager (Disability Insurance)

Location: Remote from the United States; work schedule must align with Pacific Time.

Salary: $23.60–$26.50 per hour

Company

hirify.global is a professional services and technology firm serving insurance and other highly regulated businesses with risk, underwriting, customer experience, and digital transformation solutions.

What you will do

• Collect, review, research, and process new disability insurance applications and supporting documentation.
• Coordinate case status follow-ups and outstanding requirements throughout underwriting.
• Collaborate with underwriters to assess risk and determine coverage amounts, premiums, policy terms, and medical evaluations.
• Serve as a point of contact for clients, brokers, and agents, providing application updates and explaining underwriting requirements and policy terms.
• Issue, review, correct, and reissue policies while maintaining accurate electronic records.
• Perform quality checks and recommend workflow or process improvements to the New Business Manager.

Requirements

• Associate’s degree with 1–3 years of experience, or an equivalent combination of education and experience.
• Proficiency with Excel, Microsoft Office Suite, or related software.
• Ability to work a Pacific Time zone schedule from the United States.
• Strong organization, documentation, multitasking, prioritization, and time-management skills.
• Excellent written, verbal, interpersonal, and customer service communication skills.
• Ability to work independently and collaboratively while handling confidential information and meeting deadlines.

Nice to have

• Insurance experience.
• OnBase experience.

Culture & Benefits

• Fully remote work arrangement.
• Medical, dental, and vision plans.
• 401(k) plan with employer matching.
• Paid time off, paid holidays, and applicable paid sick, family, and parental leave.
• Life insurance and short-term and long-term disability coverage.
• Inclusive workplace focused on diversity, innovation, professional development, and client service.