Service Partner Manager, APAC (Payroll)

Location: Manila, Philippines; hybrid work

Company

hirify.global provides global payroll and payment solutions designed to simplify compliant pay for international workforces.

What you will do

• Support execution of the global Service Partner strategy across the APAC region.
• Build and maintain collaborative relationships with in-country payroll service partners.
• Oversee day-to-day payroll service delivery, quality, and timeliness.
• Work with regional payroll teams to manage escalations and resolve issues.
• Promote payroll best practices and consistent service standards.
• Lead or support service reviews and identify continuous improvement opportunities.

Requirements

• Experience managing service partners, including negotiations and escalations.
• Strong communication skills.
• Demonstrated success delivering measurable operational improvements across processes or partner networks.
• Commercial awareness and experience managing responsibilities that contribute to business success.
• Ownership, integrity, teamwork, customer focus, initiative, and commitment to continuous improvement.

Nice to have

• Payroll knowledge.

Culture & Benefits

• Values-based environment focused on professionalism, passion, empowerment, innovation, and teamwork.
• Competitive salary, vacation allowance, sick leave, and 13th month pay.
• HMO, group life insurance, EAP, Calm app, and WFH allowance.
• Mid-year, regularization, and first-year anniversary bonuses.
• Paid volunteering, study, marriage, and bereavement leave.
• Employee referral program and de minimis benefits.