Staff Backend Engineer (AI)

Location: Remote; applicants should be located in Spain, Sweden, the UK, Ireland, or Germany.

Base compensation in the Republic of Ireland: EUR 117,600–141,120 per year, plus equity, bonus where applicable, and other benefits.

Company

Builds Grafana Cloud, an open-source and open-standards observability platform used to monitor systems, resolve incidents, and optimize telemetry at scale.

What you will do

• Design, implement, test, and operate backend services for context ingestion, indexing, retrieval orchestration, API access, source configuration, and administration.
• Build a scalable multi-tenant SaaS foundation with tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
• Develop APIs and service interfaces for AI agents, MCP tools, CLIs, and internal applications to retrieve context, provenance, confidence signals, and warnings.
• Shape architecture, storage choices, API contracts, deployment patterns, and engineering practices for a new product area.
• Instrument services with metrics, logs, traces, alerts, and dashboards, and use observability data to improve reliability.
• Collaborate across product and infrastructure, iterating from prototypes to production-grade services and taking ownership of AI solutions.

Requirements

• Strong experience building production-grade, user-facing software systems.
• Experience with AI technologies, LLMs, prompt engineering, and applications powered by generative AI.
• Proven delivery of software that reached production and is actively used by customers or users.
• Experience with cloud-native environments such as AWS, GCP, or Azure.
• Experience using observability tools to understand and troubleshoot system behavior.
• Ability to work independently through ambiguity, make pragmatic architectural decisions, communicate clearly, and collaborate across teams.

Nice to have

• Experience with agent frameworks or multi-agent workflows.
• Background in data analysis or data platforms such as Looker, Tableau, Power BI, Snowflake, or Databricks.
• Experience building tools for data engineering.

Culture & Benefits

• Remote-first work with regular video meetings and mostly asynchronous written collaboration.
• High autonomy, ownership, transparency, trust, and cross-functional partnership.
• Open-source culture with career growth opportunities and approachable leadership.
• In-person onboarding for new employees.
• 30 days of annual leave, including three Grafana shutdown days, subject to local legislation.
• Global team operating across more than 40 countries.