Accounts Receivable Officer

Location: Brisbane, Queensland, Australia; hybrid working with up to four days per week from home

Company

hirify.global provides animal-health products, services, and technology to veterinary practice partners worldwide.

What you will do

• Manage a large portfolio of veterinary clinic customer accounts across Australia, New Zealand, and Hong Kong.
• Perform account reconciliations, resolve discrepancies, and maintain account integrity.
• Manage collections activities and follow up outstanding payments.
• Open and close customer accounts, process and allocate receipts, and support new account set-ups.
• Respond to customer enquiries and resolve account issues professionally and promptly.
• Liaise with internal and external stakeholders to deliver effective customer service.

Requirements

• At least three years of experience in accounts receivable or credit control within a large and complex organisation.
• Experience managing a high volume of customer accounts in a fast-paced environment.
• Strong reconciliation skills, attention to detail, and process discipline.
• Confident communication skills for customer conversations, including difficult or sensitive discussions.
• Ability to work independently, adapt to change, and contribute positively to a team.
• Intermediate computer skills and confidence using finance systems and Microsoft Office.

Culture & Benefits

• Six-month fixed-term contract within a collaborative APAC Finance team.
• Flexible hybrid work options and a dog-friendly office environment.
• Family-friendly and respectful workplace with a focus on diversity and inclusion.
• Product discounts, Perkbox/Boost discounts, wellbeing resources, and a 24/7 Employee Assistance Program.
• Annual birthday leave, paid parental leave, and the option to purchase additional leave.
• Professional development courses, volunteer days, flu vaccinations, and recognition awards.