Fraud Associate (Payments)

Location: Remote within the United Kingdom or Malta. hirify.global also operates offices in Valletta, Malta.

Company

hirify.global provides commerce-enabling payment technology and processes billions of transactions for businesses across multiple industries.

What you will do

• Monitor and investigate suspicious transactions, merchants, and third-party activity.
• Analyze fraud patterns across the payment portfolio using BI tools and identify emerging trends.
• Develop fraud detection strategies and improve reports, tools, and workflows to reduce fraud and chargebacks.
• Communicate with merchants and partners about fraud risks, compliance questions, and resolution steps across email, chat, and calls.
• Collaborate with Visa and Mastercard on program breaches, appeals, investigations, reporting, and scheme compliance.
• Work with the Risk team to monitor high-risk merchants and improve fraud prevention processes.

Requirements

• At least 2 years of experience with BI tools such as Oracle BI, SAP, Qlik, Tableau, or SQL, or advanced Excel skills.
• Degree in Banking and Finance, Statistics, Data Analytics, Economics, or a related field, or practical experience in fraud and investigations within payments or banking.
• Experience with card transactions or acquiring is highly advantageous.
• Strong analytical, investigative, organizational, and independent decision-making skills.
• Clear, confident spoken and written English is required.
• Must be located in the United Kingdom or Malta.

Nice to have

• Experience supporting small-to-medium business clients.
• Direct experience with card transactions, acquiring, or payment fraud programs.

Culture & Benefits

• Flexible work environment with remote work and offices in Valletta, Malta.
• Private health, dental, and life insurance.
• Parking allowance, preferential home rates, and a company pension plan.
• Mental Health Program and family-friendly measures.
• Equipped canteen with free breakfast and company events.