Head of Transformation Enablement / Relationship Excellence (AI)

Location: Boston, United States

Salary: $200,000–$260,000 annual base salary plus annual target bonus

Company

hirify.global is a global financial services firm providing investor services, capital partners, specialist expertise, technology solutions, and client management.

What you will do

• Own end-to-end execution of the Relationship Excellence transformation roadmap across Voice of the Employee outreach, workflow tooling, process modernization, knowledge management, and change enablement.
• Translate transformation strategy into programs, milestones, delivery plans, capacity frameworks, and measurable business outcomes.
• Lead AI-enabled transformation opportunities from proof of concept through scaled adoption, including Salesforce integration, usage monitoring, impact analysis, and access provisioning.
• Partner with Relationship Management, Sales, Business Transformation, AI Labs, Systems, and Technology leadership to align transformation priorities with product and technology delivery.
• Establish demand-capacity alignment, feedback mechanisms, KPI frameworks, adoption measurement, and benefits tracking across global initiatives.
• Coach leaders on design thinking, agile delivery, automation, continuous improvement, and change management while fostering experimentation and accountability.

Requirements

• Bachelor’s degree.
• 10+ years of experience leading transformation, business improvement, operating model, or change programs.
• Strong leadership, influencing, negotiation, stakeholder-management, analytical, planning, and problem-solving skills.
• Experience with data collection, impact assessment, KPI development, insight-driven decision-making, and execution in dynamic environments.
• Technology experience including AI, workflow tools, data visualization tools, Salesforce, and Microsoft Office.
• Ability to communicate clearly and persuasively with all levels of management.

Nice to have

• Financial services transformation experience.
• Experience with change management, design thinking, agile delivery, automation, AI concept modeling, and digital enablement.

Culture & Benefits

• Partnership-oriented environment with collaborative problem-solving and shared accountability.
• Benefits covering long-term savings, healthcare, income protection, professional development, and time off.
• Opportunities for mentoring, cross-functional contribution, and continued professional growth.
• Private-partnership structure with long-term investment in client relationships, technology, products, and employee development.