Field Service Technician 1

Location: Seattle, WA, United States; hybrid work with travel up to 100% to customer sites

Compensation: USD 20–25

Company

hirify.global supports businesses in digital transformation through secure, sustainable automation across digital and physical channels.

What you will do

• Install, service, and upgrade mailroom, software, and locker equipment at customer locations.
• Diagnose and troubleshoot technical issues and implement effective repairs.
• Understand customer requirements and provide technical recommendations.
• Train customers on equipment operation and maintenance.
• Perform routine maintenance, manage replacement-parts inventory, and document technical issues for escalation.
• Identify opportunities for additional products or services based on customer needs.

Requirements

• High school diploma, GED, or equivalent work experience.
• 1–2 years of electrical or mechanical installation and repair experience.
• 1–2 years of customer service experience with strong communication skills.
• Ability to diagnose and repair equipment and solve problems independently.
• Willingness to travel up to 100% to customer sites; valid driver’s license and clean driving record required.
• Ability to lift or move 55 pounds with or without accommodation.

Culture & Benefits

• Hybrid work model combining office and remote work based on role requirements.
• Access to a 24/7 online learning platform and global development opportunities.
• Employee assistance program supporting mental health and wellbeing.
• Comprehensive rewards focused on wellness and work-life balance.
• Inclusive employee communities and philanthropy programs.