Junior Operations Client Partner

Location: Warsaw, Poland; hybrid setup with 2–3 days in the office and the remaining days remote

Salary: PLN 85,000–90,000 yearly

Company

NIQ is a global consumer intelligence company that helps FMCG and retail organizations understand consumer behavior through data, analytics, and insights.

What you will do

• Support day-to-day client interactions and respond to operational requests.
• Understand client requirements and translate them into clear internal tasks.
• Assist with project coordination, timelines, deliverables, and progress follow-up.
• Collaborate with Operations, Customer Success, Sales, and other international teams.
• Help resolve client queries related to data, delivery timelines, and quality.
• Participate in client calls, project discussions, and quality checks.

Requirements

• Recent Bachelor’s or Master’s graduate.
• First client-facing experience through an internship, part-time role, or academic project.
• Strong communication, analytical, organizational, and multitasking skills.
• Interest in data, business operations, or client-facing work.
• Ability to collaborate in an international team with a proactive and learning-oriented mindset.
• Fluency in English and French, German, Italian, or Spanish is required.

Culture & Benefits

• Structured onboarding, training, buddy support, and mentoring.
• Access to LinkedIn Learning and continuous upskilling opportunities.
• International exposure through collaboration with global clients and multicultural teams.
• Home office equipment and a flexible hybrid working model.
• Private medical care, life insurance, well-being support, additional days off, and a benefits platform.
• Clear development pathways in Operations, Customer Success, and Analytics.

Hiring process

• Application review followed by a phone screening and online assessment.
• Successful candidates attend a final on-site interview at the Warsaw office.