Manager, Software Engineering - SRE Site Lead: Dublin ROC (AI)

Location: Dublin, Ireland

Company

Riot Games develops games and player experiences, including globally operated live services.

What you will do

• Manage the Dublin ROC engineering staff, including hiring, performance management, mentorship, and career development.
• Lead 24/7 follow-the-sun incident response coverage and participate in the on-call rotation as an Incident Commander.
• Act as the technical lead through hands-on engineering, code reviews, design reviews, and incident response automation.
• Manage project and incident-response capacity while tracking and reporting site performance metrics.
• Drive SRE best practices, reduce alert fatigue, and improve triage and early problem detection.
• Lead stakeholder coordination during critical incidents and major launches, working with TPM teams.

Requirements

• Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent professional experience.
• At least 2 years of experience as a Senior Software Engineer or above, plus at least 2 years managing engineers through hiring, coaching, and career development.
• Experience triaging large production systems, acting as an Incident Commander, and eliminating alert fatigue through effective alerting design.
• Experience leading SRE practices and designing, prioritizing, and maintaining high-capacity, high-availability, high-performance backend services.
• Experience with container-based ecosystems and schedulers such as Kubernetes, GKE, Amazon ECS, Marathon, or Mesos.
• Ability to work across multiple organizations and align teams on technical standards.

Nice to have

• At least 4 years of experience in a high-performance Site Reliability capacity.
• Experience with global follow-the-sun operations and communication across time zones.
• Experience with distributed systems, microservices, relational databases such as MySQL, CI/CD pipelines, and AWS or comparable cloud environments.
• Understanding of software performance and latency in online games.

Culture & Benefits

• Collaborative environment focused on player experience and player empathy.
• Open paid time off policy and flexible work schedules.
• Medical, dental, and life insurance.
• Parental leave for employees, spouses or domestic partners, and children.
• Retirement benefits with a company match and charitable donation support.