Analyst, Data Operations & Analytics (Hospitality)

Location: Berlin, Germany

Company

hirify.global provides a cloud commerce platform for retail, hospitality, and golf businesses, combining online and physical operations, payments, inventory management, and data-driven insights.

What you will do

• Analyze Hospitality business processes, customers, and data to answer operational and product questions.
• Perform customer segmentation, health checks, and impact measurement analyses.
• Write SQL queries and build datasets from multiple data sources.
• Build and maintain dashboards and reports for KPI tracking and trend analysis.
• Translate ambiguous stakeholder questions into analysis plans and present findings with clear visualizations and narratives.
• Investigate data quality issues, document findings, and flag root causes.

Requirements

• 2–3+ years of experience as a Data Analyst or in a similar analytics role.
• Strong SQL skills, including querying and joining data across multiple sources.
• Experience building dashboards or reports with Looker or a similar business intelligence tool.
• Ability to translate business questions into analysis plans and explain findings to non-technical stakeholders.
• Strong attention to data accuracy, organization, curiosity, and self-direction.
• Availability to work in Berlin, Germany.

Nice to have

• Python experience for data analysis.
• Experience in Hospitality, Finance, Accounting, Revenue Operations, Sales, or another operational business environment.
• Familiarity with GCP, BigQuery, Dataform, GitHub, Salesforce, Segment, or Heap.
• Interest in machine learning models and large language models.

Culture & Benefits

• Inclusive and diverse workplace with opportunities for career development.
• Opportunity to work on high-traffic products used globally.
• Equity scheme and monthly office lunch.
• Work from anywhere in the world for up to 60 days per year.
• €400 annual health and wellness benefit, mental health support, and one volunteer day.