Collections & Contract Renewals Specialist

Location: Ottawa, Ontario, Canada (Hybrid)

Salary: CAD 60,000–68,000 per year

Company

hirify.global provides a real-time data platform that helps enterprises build intelligent, event-driven applications and modernize their integration landscapes.

What you will do

• Contact customers regarding outstanding invoices and manage delinquent accounts.
• Create collection strategies and help resolve billing and collection disputes.
• Maintain accurate records of customer interactions and subscription inventory.
• Reconcile accounts, ensure payments are correctly applied, and complete accounts receivable month-end close activities.
• Generate collection reports and provide overdue-account status updates to management.
• Create annual subscription renewal opportunities and quotes in Salesforce, and support Sales with renewal-related tickets.

Requirements

• 3+ years of experience in a similar collections, accounts receivable, or contract renewals role.
• Strong business and accounting knowledge.
• Strong Microsoft Excel skills and high attention to accuracy and detail.
• Ability to multitask, work under pressure, and meet tight deadlines in a rapidly changing environment.
• Excellent written and oral communication skills, with experience working with Sales and cross-functional teams.

Nice to have

• Experience with Great Plains, Salesforce, Maxio, or NetSuite.

Culture & Benefits

• Hybrid-first work environment with flexibility.
• Training programs and opportunities for professional growth.
• Values-driven culture centered on craftsmanship, trust, courage, freedom, momentum, humility, and human experience.
• Inclusive workplace focused on diversity, employee support, and work-life balance.
• Social and collaborative working environment.