LHCSA Staffing Specialist I

Location: Albany, New York; in-office work with required daily attendance at the Albany hirify.global office

Company

hirify.global is a healthcare company delivering consumer-directed home care and supporting patients and caregivers.

What you will do

• Coordinate with patients, caregivers, and nurses to ensure home health aide coverage.
• Pair caregivers with patients based on care needs and fit.
• Help ensure caregivers follow nursing-developed care plans.
• Work with HHA recruiters to identify and select qualified home health aides.
• Maintain scheduling files, work-hour records, administrative records, and client rosters.
• Improve staffing and operational processes to provide a seamless service experience.

Requirements

• At least 2 years of experience in a similar role.
• Experience in a LHCSA environment is preferred; medical experience is a plus.
• Strong customer service, written communication, verbal communication, problem-solving, and organizational skills.
• Proficiency with computers and phones, with comfort using technology.
• Patience and professionalism when working with internal and external customers.
• Ability to work in the Albany office daily.

Nice to have

• Experience with HHA Exchange software.
• At least 2 years of customer service experience in a home-care agency.
• Bilingual Spanish or knowledge of other languages.

Culture & Benefits

• Medical benefits and retirement plans.
• Wellness programs and company events.
• Ongoing learning and career-development opportunities.
• Service-oriented, inclusive workplace focused on empathy, integrity, ownership, and positive collaboration.