5 дней назад
Senior Account Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Account Manager (Embed): Managing strategic enterprise customer relationships for an embedded insurance solution with an accent on account growth, multi-country expansion, and complex commercial partnerships. Focus on building expansion roadmaps, coordinating client-level escalations, running QBRs, and translating customer insights into product and operational improvements.
Location: Remote in the United Kingdom or Ireland; listed locations are London and Dublin
Company
develops integrated benefits and embedded insurance solutions for modern workforces, serving companies across Europe.
What you will do
- Manage a portfolio of strategic enterprise clients as the primary post-launch contact for Embed.
- Drive expansion across new countries, product modules, and eligible employee populations.
- Build account plans, forecasts, expansion roadmaps, and commercial frameworks.
- Develop senior stakeholder relationships and lead structured quarterly business reviews.
- Coordinate client-level escalations across Product, Integrations, Expansion & Benefits, and Embed Operations.
- Track account performance and convert customer feedback into product and operational insights.
Requirements
- 8+ years of experience in account management, partnerships, or customer success.
- Experience managing large, complex renewals and multi-year engagements.
- Confidence working with senior stakeholders and delivering board-level presentations.
- Experience selling and managing technical products, including the ability to understand financial information and technical API documentation.
- Strong organisation, prioritisation, and execution skills in a fast-paced environment.
- Experience building commercial processes or strategies from zero to one.
Nice to have
- Experience in health insurance, employee benefits, EOR/GP, SaaS, or fintech.
Culture & Benefits
- Values-driven culture focused on integrity, ownership, customer care, high standards, and execution.
- Health insurance through .
- Workplace pension with matched contributions of up to 5% through .
- Work-from-home stipend for home-office support.
- Generous paid time off and annual company-wide and team offsites.
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