Manager, Collections

Location: Remote - US

Salary: $83,000–$115,000 USD base pay per year, plus equity; an annual bonus may apply depending on the role.

Company

hirify.global provides an all-in-one travel and spend management platform for businesses and groups, including booking, travel supply, pricing, and payment infrastructure.

What you will do

• Lead, coach, and develop a team of commission collections specialists while managing KPIs and daily performance.
• Own end-to-end invoicing, collections, cash application, and reconciliation for hotel and supplier commissions.
• Coordinate with Accounts Receivable and Reconciliation teams to maintain accurate General Ledger postings, aging reports, invoice adjustments, and credits.
• Identify automation and process improvements that reduce manual effort, improve recovery rates, and protect commission revenue.
• Partner with Accounting, Finance, Sales, Supply, Data, Support, and contracting teams to investigate revenue fluctuations and discrepancies.
• Communicate with hotel and supplier representatives, manage supporting tools, and report collection metrics and revenue risks to senior leadership.

Requirements

• 8+ years of experience in commission collections, accounts receivable, or operations, including 5+ years of direct people management.
• Strong understanding of AR, cash application, General Ledger processes, and financial operations.
• Experience with ERP systems; NetSuite is preferred and Salesforce is a plus.
• Advanced Excel and Google Sheets skills, with proficiency in Microsoft Office and Google Workspace.
• Strong communication skills for collaboration with internal teams and external hotel and supplier contacts.
• Detail-oriented and organized, with the ability to manage competing priorities during the monthly close cycle.

Nice to have

• Experience in hotels, travel suppliers, or a related industry.
• Accounting or Finance degree.

Culture & Benefits

• Hybrid-hub model with environments designed for both office-based and fully remote work.
• Competitive compensation tied to experience and role requirements.
• Equity is provided to all employees.
• Some roles may include annual bonuses or commissions.
• Benefits vary based on employment type, location, and other factors.