IT Support Specialist (Meeting Room Support & Power Platform)

Location: Dublin, Ireland — 5 days onsite

Company

hirify.global provides software, services, and IT infrastructure to customers across more than 70 countries.

What you will do

• Provide second-level support and troubleshooting for meeting room technologies, AV systems, unified communications, and collaboration services.
• Maintain meeting room equipment and coordinate infrastructure, installations, escalations, and vendor support.
• Design and implement Power Platform solutions using Power Apps, Power Automate, SharePoint, Data Factory, and Dataverse.
• Build Power BI dashboards, reports, applications, and integrations with Microsoft 365, Dynamics 365, and third-party systems.
• Analyse ServiceNow ticket data and meeting room performance metrics to improve visibility, decision-making, and service processes.
• Lead IT and AV projects, disaster recovery activities, testing, documentation, training, and knowledge transfer.

Requirements

• Professional experience in second-level IT support, technical support, or technical implementation.
• Strong experience with Windows, macOS, iOS, Android, Microsoft 365, Power Platform, IT asset management, and ticketing systems such as ServiceNow.
• Hands-on experience with Power Apps, Power Automate, Dataverse, and Power BI.
• Understanding of AV, meeting room, and unified communications technologies.
• Experience working in Agile environments, with strong analytical, troubleshooting, problem-solving, communication, and customer-focus skills.
• Availability to work onsite in Dublin five days per week.

Culture & Benefits

• In-person collaboration with flexibility intended to support wellbeing, productivity, and individual work styles.
• Flexible benefits, including the option to buy or sell annual leave.
• Private medical, dental, and travel insurance options.
• Access to employee discounts through Perks at Work.
• Inclusive environment focused on strong connections, community, and innovation.