5 дней назад
Field Quality Engineer (Semiconductor Equipment)
67 200 - 92 400€
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Field Quality Engineer (Semiconductor Equipment): Improving service quality, customer satisfaction, and equipment reliability across an installed base with an accent on root-cause investigations, corrective actions, and cross-functional technical problem solving. Focus on analyzing field data, reducing recurring failures, strengthening service documentation, and driving measurable improvements in first-time-right resolution and customer outcomes.
Location: Bernin, France; Dresden, Germany; or Leixlip, Ireland. Relocation is not eligible.
Salary: €67,200–€92,400 per year.
Company
develops materials science and engineering solutions for semiconductor chips, advanced displays, and related manufacturing equipment.
What you will do
- Analyze field service data, customer feedback, equipment performance trends, and recurring issue patterns.
- Lead root-cause investigations and corrective actions for recurring product and service issues.
- Partner with field service, engineering, manufacturing, customer quality, supplier quality, and business unit teams.
- Improve service documentation, lessons learned, knowledge assets, and troubleshooting practices.
- Develop quality metrics, dashboards, action plans, and capability-building initiatives.
- Support customer escalations, product introductions, ramp readiness, and field reliability improvements.
Requirements
- Bachelor’s degree in engineering, quality, manufacturing, or a related technical discipline, or equivalent field experience.
- 5+ years of experience in quality engineering, field service engineering, manufacturing, customer support, or a related technical role.
- Experience leading root-cause investigations and corrective actions.
- Strong analytical, technical problem-solving, communication, and collaboration skills.
- Ability to work across multiple functions and influence without direct authority.
Nice to have
- Experience with semiconductor equipment, capital equipment, high-tech manufacturing, or a related industry.
- Knowledge of quality management systems and continuous improvement methodologies.
- Experience with customer-facing technical support or escalation management.
- Familiarity with reliability engineering, failure analysis, and data-driven problem solving.
- ASQ, Lean Six Sigma, or another quality-related certification.
Culture & Benefits
- Supportive environment focused on learning, professional development, and continuous improvement.
- Cross-functional work with global field quality, engineering, manufacturing, and customer organizations.
- Employee health and wellbeing programs and a comprehensive benefits package.
- Potential eligibility for bonus and stock award programs, where applicable.
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