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5 дней назад

Field Quality Engineer (Semiconductor Equipment)

67 200 - 92 400
Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
France/Ireland/Germany
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Field Quality Engineer (Semiconductor Equipment): Improving service quality, customer satisfaction, and equipment reliability across an installed base with an accent on root-cause investigations, corrective actions, and cross-functional technical problem solving. Focus on analyzing field data, reducing recurring failures, strengthening service documentation, and driving measurable improvements in first-time-right resolution and customer outcomes.

Location: Bernin, France; Dresden, Germany; or Leixlip, Ireland. Relocation is not eligible.

Salary: €67,200–€92,400 per year.

Company

hirify.global develops materials science and engineering solutions for semiconductor chips, advanced displays, and related manufacturing equipment.

What you will do

  • Analyze field service data, customer feedback, equipment performance trends, and recurring issue patterns.
  • Lead root-cause investigations and corrective actions for recurring product and service issues.
  • Partner with field service, engineering, manufacturing, customer quality, supplier quality, and business unit teams.
  • Improve service documentation, lessons learned, knowledge assets, and troubleshooting practices.
  • Develop quality metrics, dashboards, action plans, and capability-building initiatives.
  • Support customer escalations, product introductions, ramp readiness, and field reliability improvements.

Requirements

  • Bachelor’s degree in engineering, quality, manufacturing, or a related technical discipline, or equivalent field experience.
  • 5+ years of experience in quality engineering, field service engineering, manufacturing, customer support, or a related technical role.
  • Experience leading root-cause investigations and corrective actions.
  • Strong analytical, technical problem-solving, communication, and collaboration skills.
  • Ability to work across multiple functions and influence without direct authority.

Nice to have

  • Experience with semiconductor equipment, capital equipment, high-tech manufacturing, or a related industry.
  • Knowledge of quality management systems and continuous improvement methodologies.
  • Experience with customer-facing technical support or escalation management.
  • Familiarity with reliability engineering, failure analysis, and data-driven problem solving.
  • ASQ, Lean Six Sigma, or another quality-related certification.

Culture & Benefits

  • Supportive environment focused on learning, professional development, and continuous improvement.
  • Cross-functional work with global field quality, engineering, manufacturing, and customer organizations.
  • Employee health and wellbeing programs and a comprehensive benefits package.
  • Potential eligibility for bonus and stock award programs, where applicable.

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