Director of Product Management (Healthcare Engagement)

Location: Remote - Florida, US

Company

SS&C provides AI-powered technology and services for financial services and healthcare organizations, including SS&C Health’s enterprise healthcare platforms.

What you will do

• Own the vision, product strategy, investment priorities, and multi-year roadmap for the engagement portfolio.
• Modernize digital experiences, call center and service capabilities, self-service solutions, and interactive reporting.
• Drive product execution from requirements and development through release, adoption, measurement, and governance.
• Define KPIs covering product performance, adoption, operational efficiency, client value, and business impact.
• Partner with clients, prospects, Sales, Client Delivery, Engineering, Operations, and other product leaders.
• Lead and develop product management talent while aligning stakeholders across a complex matrixed organization.

Requirements

• 10+ years of experience in healthcare technology, product management, consumer engagement, or related fields.
• 5+ years of product leadership experience with enterprise healthcare platforms or complex digital and consumer-facing solutions.
• Strong understanding of healthcare payer operations and member and client engagement workflows.
• Experience with digital technology, APIs, data and analytics, automation, AI, cloud technologies, accessibility, and consumer engagement trends.
• Ability to lead complex cross-functional initiatives and communicate effectively with executives and clients.
• Bachelor’s degree required; advanced degree preferred.

Culture & Benefits

• Full-time employment in a matrixed, enterprise-scale organization.
• Medical, dental, and vision coverage.
• 401(k) plan with company match.
• Paid time off, holidays, and parental leave.
• Professional development reimbursement opportunity.