Credit & Collections Supervisor

Location: Hybrid role based in Monterrey, Mexico

Company

hirify.global designs, manufactures, markets, installs, and services electrical connection and protection solutions for critical equipment, buildings, and industrial processes.

What you will do

• Lead, mentor, onboard, train, and manage the performance of Credit & Collections staff.
• Supervise daily credit and collections operations, including invoicing, overdue payment resolution, deductions, disputes, and cost recovery.
• Oversee regional Credit & Collections procedures, controls, strategic goals, and collection or credit-hold strategies.
• Perform month-end close activities and prepare aging reports, operational metrics, cash forecasting support, and bad debt analysis.
• Collaborate with cross-functional teams on account analysis, reconciliations, ad hoc reporting, audits, and complex customer payment issues.
• Drive process improvements and automation, and support ERP conversions, upgrades, and GetPaid configuration across multi-ERP environments.

Requirements

• Bachelor’s degree in Finance, Business, or Accounting preferred.
• 10+ years of experience in credit, collections, or related accounts receivable functions preferred.
• Prior Credit & Collections experience and 2+ years of managerial or supervisory experience preferred.
• Proficiency with accounting software platforms.
• Strong multitasking skills and the ability to work independently.
• Composure, patience, and confidence when handling difficult or escalated situations.

Culture & Benefits

• Hybrid work environment in Monterrey, Mexico.
• Global operations with opportunities to work across diverse international business activities.
• Culture centered on innovation, integrity, customer focus, respect, teamwork, optimism, and accountability.
• Commitment to community involvement through employee philanthropy and nonprofit and educational organization support.
• Benefits designed to support employees’ lives.