CRM Manager - 12 Month Fixed Term Contract (Smart Meter Campaigns)

Location: Hybrid, hub-based in Bristol, Glasgow or London, with flexibility to work from home. Sponsorship is not available for this role.

Salary: £43,100–£50,000 per year, plus a 15% on-target bonus and 9% Flex Pay.

Company

hirify.global is an energy company working to support Britain’s decarbonisation and help customers move toward zero carbon.

What you will do

• Design and execute CRM programmes that increase smart meter bookings.
• Develop personalised, relevant and timely customer communications across multiple channels.
• Manage campaign delivery end to end, including data and automation briefs, email builds and call centre readiness.
• Create creative briefs and coordinate with internal and external stakeholders.
• Develop forecasts, business cases and performance reporting for CRM activity.
• Run a rigorous Test and Learn programme and optimize campaigns based on in-flight results.

Requirements

• Proven experience in CRM and marketing plan development.
• Experience executing email and direct mail campaigns.
• Experience forecasting campaigns and developing business cases for proposed strategies.
• Ability to develop data-driven customer contact strategies and statistically valid tests.
• Performance marketing experience with a proactive, adaptable and strategic approach.
• Ability to work from the Bristol, Glasgow or London hubs; sponsorship is not available.

Culture & Benefits

• Flexible working model combining hub-based collaboration with home working.
• 34 days of holiday including bank holidays.
• Healthcare, wellbeing, life assurance and insurance benefits.
• 9% Flex Pay, including pension contributions and flexible benefits options.
• Green benefits including support for hirify.global energy plans, solar products, smart thermostats and EV chargers.
• Inclusive workplace with employee-led Belonging Networks.