CRM Executive

Location: Yeovil, United Kingdom; hybrid working with up to 2 days from home

Company

hirify.global operates a customer-focused CRM marketing function supporting direct communications, lifecycle activity, and automation.

What you will do

• Develop, execute, and report on direct marketing campaigns using marketing automation software.
• Take campaign briefs through design, artwork, print or mailing requirements, proofing, amendments, testing, and launch.
• Coordinate direct marketing activity against the agreed marketing plan and maintain campaign schedules.
• Communicate campaign plans and milestones with Store Operations, Marketing, Commercial Planning, and Web Merchandising.
• Analyze campaign performance, present findings, and escalate delivery risks to the line manager.

Requirements

• Exposure to a CRM platform, ideally Braze.
• Experience working in a fast-paced, deadline-driven environment with a changing workload.
• Strong organization and time-management skills, with the ability to manage multiple tasks.
• Confident communication and effective collaboration with stakeholders at all levels.
• Experience with PowerPoint, Excel, and Microsoft Word is advantageous.
• Knowledge of CRM principles and marketing channels is advantageous; prior marketing experience is not essential.

Culture & Benefits

• Hybrid working with flexible start and end times around core hours.
• 28 days of holiday including bank holidays, increasing with service, plus an option to buy additional holiday.
• Up to 14% employer pension contributions, life cover, and a health cash plan.
• Career development programmes, coaching, mentoring, wellbeing resources, and colleague support networks.
• Employee discounts, share scheme access, cycle-to-work scheme, and financial wellbeing support.

Hiring process

• Application review followed by an informal phone or Teams conversation.
• Competency-based interview by phone or video, potentially followed by a store visit.
• Offer subject to acceptance and pre-employment checks.