23 часа назад
Branch Manager (Retail Banking)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Branch Manager (Retail Banking): Leading a Dallas retail bank branch by managing employees, customer service, sales growth, cash operations, compliance, and branch security with an accent on team leadership, customer relationship development, and regulatory execution. Focus on coaching staff, resolving customer escalations, analyzing performance and audit results, and maintaining compliant daily branch operations.
Location: Dallas, TX, United States; branch-based role
Company
operates TBK Bank, providing retail banking services and supporting customers and local communities.
What you will do
- Lead and direct all retail banking activities for the branch.
- Build, motivate, schedule, coach, and evaluate branch employees.
- Drive branch sales, deposit growth, customer service, networking, and community engagement.
- Resolve customer escalations and maintain productive relationships with existing and prospective customers.
- Oversee cash balancing, vault security, money supply, operational checklists, audits, and performance reporting.
- Ensure compliance with banking laws, the Bank Secrecy Act, anti-money laundering requirements, and information security policies.
Requirements
- At least 2 years of supervisory or managerial experience.
- At least 3 years of experience in a retail banking environment.
- Comprehensive knowledge of consumer compliance regulations, especially CIP and account disclosures.
- Leadership ability, strong work ethic, attention to detail, organization, self-motivation, and a results-driven approach.
- Proficiency with Microsoft Word, Excel, and Outlook, along with strong written and verbal communication skills.
- Ability to travel to various TBK Bank locations for training and other assigned duties.
Culture & Benefits
- Collaborative, customer-focused environment centered on excellence, humility, and community impact.
- Medical, dental, and vision insurance.
- Paid time off.
- 401(k) and additional benefits.
- Ongoing training, professional development, seminars, certifications, and professional association participation as applicable.
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