1 день назад
Branch Manager (Banking)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Branch Manager (Banking): Leading branch performance, revenue growth, customer loyalty, team development, and regulatory compliance with an accent on consultative banking, business development, and risk management. Focus on coaching branch employees, delivering technology-enabled customer experiences, and managing operational and sales-practice risks.
Location: South Lyon, Michigan, United States; in-office
Company
is a banking organization focused on customer financial well-being, branch banking, and inclusive customer service.
What you will do
- Lead all aspects of branch performance, revenue growth, customer loyalty, and customer experience.
- Grow consumer and business relationships through consultative selling, business development, and community involvement.
- Coach employees to deliver technology-enabled advice and resolve customer issues across omnichannel interactions.
- Attract, onboard, retain, and develop branch team members while managing performance expectations.
- Manage operational, human capital, reputational, and business risks while ensuring regulatory compliance.
Requirements
- Typically 3+ years of related experience or product knowledge; a university degree is not required.
- Knowledge of branch banking services, sales management, customer experience, and people management.
- Ability to manage multiple priorities, make decisions, communicate effectively, and deliver results.
- Ability to serve as a Notary Public in the applicable state.
- Successful candidates are subject to background checks under applicable financial services regulations.
- Employment visa sponsorship and STEM OPT participation are not available.
Culture & Benefits
- Inclusive workplace focused on customer service, risk management, accountability, and employee development.
- Medical, prescription, dental, vision, life insurance, disability coverage, and Health Savings Account options.
- 401(k) matching, pension, stock purchase plans, dependent care support, and education assistance.
- Paid parental leave, up to 11 paid holidays, occasional absence days, and 15–25 vacation days depending on career level and service.
- Wellness programs with financial incentives and additional family-care and reimbursement benefits.
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