Technical Account Manager (Technical Advisory)

Location: London; Workplace: On-site

Company

hirify.global develops AI code review and verification products that help organizations build reliable, secure, maintainable, and compliant software.

What you will do

• Grow hirify.global adoption, usage, maturity, and customer satisfaction across assigned accounts.
• Identify technical pains, adoption inhibitors, deployment gaps, and operational risks, then drive remediation plans.
• Advocate internally for product improvements and influence the roadmap based on account needs.
• Educate developers and managers on static code analysis, code quality, security, and the hirify.global ecosystem.
• Advise customers on hirify.global deployment, operations, upgrades, releases, and technical strategy.
• Run Quarterly Business Reviews and contribute to account management plans with Sales Representatives.

Requirements

• At least 5 years of practical experience in software development or DevOps engineering.
• At least 5 years of experience in pre-sales or post-sales customer-facing activities.
• Strong listening, abstraction, presentation, written communication, and verbal communication skills.
• Ability to collaborate, exchange feedback, share knowledge, and work autonomously with limited supervision.
• Strong attention to detail and a proactive attitude toward improvements and innovation.

Culture & Benefits

• Work with a global organization operating across hubs in Austin, Bochum, Dubai, Geneva, London, Singapore, Tokyo, and Washington, D.C.
• Collaborate in a culture centered on customer commitment, quality, deliberate decisions, and effective teamwork.
• Contribute to products at the forefront of AI-assisted and agent-centric software development.
• Employment is subject to a comprehensive background check and reference verification.