Global Travel Operations, Senior Manager (Biotech)

Location: Boston, MA, United States. Hybrid-eligible with remote work permitted up to two days per week, or on-site five days per week. Global travel of at least 20% is required.

Salary: $117,600–$176,400 base salary per year, plus eligibility for an annual bonus and annual equity awards.

Company

Vertex is a global biotechnology company investing in scientific innovation and developing solutions to improve outcomes for patients.

What you will do

• Manage the day-to-day operations and performance of the global Travel Management Company vendor across geographic locations.
• Act as the liaison between internal teams and the vendor, maintaining service-level agreements, policy compliance, and operational controls.
• Drive supplier partnerships, negotiations, customer service improvements, cost savings, and environmental-impact reduction.
• Refine Concur Travel configuration and develop scalable, centralized travel processes and tools.
• Maintain reporting mechanisms and Power BI dashboards, analyze travel data, and prepare decision-support visualizations.
• Coordinate audits, training materials, special projects, and enterprise-wide continuous-improvement initiatives.

Requirements

• Bachelor’s degree in a relevant discipline.
• Typically 7+ years of experience in corporate travel or an equivalent combination of education and experience.
• Previous project management and vendor management experience, including management of a global Travel Management Company.
• Experience with online travel booking systems, preferably Concur Travel.
• Strong analytical skills, including integration of multiple data sources, data-driven presentations, and process improvement.
• Experience in a global corporate environment within biotechnology or another regulated industry, with the ability to coordinate work across multiple time zones and tight deadlines.

Culture & Benefits

• Hybrid or on-site work options under the Flex @ Vertex program.
• Medical, dental, and vision benefits, generous paid time off, and company shutdowns in summer and winter.
• Educational assistance, student loan repayment, commuting subsidy, charitable donation matching, and 401(k).
• Support for continuous learning and thoughtful adoption of AI, technology, automation, and industry advances.