Document Production Associate (Legal)

Location: Columbus, OH, USA; on-site during training, then remote

Salary: $16.59–$22.50 per hour, with possible overtime, shift differential, call-in, and standby pay.

Company

Global business support services organization providing document production, administrative support, presentation design, and marketing and communications services.

What you will do

• Produce, edit, proofread, convert, create, and transcribe client documents.
• Assess requests, coordinate workflows, and track jobs through completion using logs and tracking software.
• Perform quality assurance and deliver work within contracted deadlines.
• Communicate with team members, supervisors, leads, and clients about job requirements and deadline concerns.
• Troubleshoot basic software and hardware issues and escalate problems when necessary.
• Handle confidential documents while following company and client policies.

Requirements

• High school diploma or equivalent.
• At least one year of document production experience, preferably in a legal, banking, or large corporate environment.
• Proficiency with Microsoft Word, Excel, and PowerPoint, plus strong keyboarding and typing skills.
• Strong attention to detail, organization, problem-solving, and deadline-management skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Professional verbal and written communication skills and the ability to handle sensitive information.

Culture & Benefits

• Tuesday–Saturday schedule from 12:00 a.m. to 9:00 a.m.
• Remote work after on-site training.
• Medical, dental, and vision coverage, paid time off, disability insurance, life insurance, and parental leave.
• 401(k) with company match, tuition assistance, adoption assistance, and employer or partner discounts.
• Employment is contingent on successful completion of a pre-employment background check and drug screen.