Head of Compliance Monitoring (Fintech)

Location: London, UK; hybrid. Office attendance is expected on most working days, with the option to work from home on Mondays and Fridays.

Company

hirify.global is a fast-growing fintech building technology-driven consumer finance products, including loans, credit cards, and car finance.

What you will do

• Own and maintain the risk-based compliance monitoring plan and methodology, adapting it to emerging risks, regulatory changes, management information, complaints, and FCA publications.
• Lead thematic and business-as-usual reviews across the customer journey, including affordability, financial promotions, arrears, forbearance, vulnerability, fees, charges, and complaints handling.
• Test the design and operating effectiveness of first-line controls and provide independent second-line assurance.
• Produce evidence-based reports, assign risk ratings, track remediation, validate completed actions, and escalate potential customer harm and redress matters.
• Present monitoring information to executive management, the Board, and committees, while supporting FCA supervision, information requests, and skilled-person reviews.
• Lead, coach, and develop the compliance monitoring team, improving its use of data, analytics, and tooling.

Requirements

• Demonstrable experience designing, owning, and delivering risk-based compliance monitoring within a UK FCA-regulated firm.
• Experience leading, managing, and developing a team.
• Strong consumer credit experience and working knowledge of CONC and the Consumer Credit Act.
• Strong knowledge of the FCA Handbook, particularly PRIN, the Consumer Duty, SYSC, DISP, and SMCR.
• Knowledge of UK GDPR and the Data Protection Act 2018.
• Ability to produce clear evidence-based reports, present findings to senior stakeholders, and challenge or escalate issues where necessary.

Nice to have

• Internal audit experience in a third-line function.
• Relevant professional qualification such as IIA, ICA, or CISI.
• Secured lending experience and knowledge of MCOB.

Culture & Benefits

• Opportunity to contribute to a fast-growing fintech serving the UK and US consumer finance markets.
• Compensation includes equity.
• Work-from-home option on Mondays and Fridays, with in-office collaboration on other days.
• Fresh lunches prepared by in-house chefs from Tuesday to Thursday.
• Private health insurance and support for physical and mental well-being.

Hiring process

• Initial 15-minute remote cognitive exercise and 30-minute Talent Partner interview.
• 40-minute remote interview with a Compliance Business Partner.
• Final onsite interviews with the Head of Compliance, CRO, and a product MD.