7 дней назад
Compliance Officer, Consumer Compliance, Senior Analyst (Retail Banking)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Compliance Officer, Consumer Compliance, Senior Analyst (Retail Banking): Supporting consumer compliance for retail savings and deposits in a global financial institution with an accent on UK and EU regulations, product lifecycle controls, and depositor protection. Focus on interpreting contact-centre data, managing complaints and compliance testing, supporting regulatory audits, and implementing regulatory change.
Location: Birmingham, West Midlands, England, United Kingdom
Company
is a global investment banking, securities and investment management firm providing financial services to corporations, financial institutions, governments and high-net-worth individuals.
What you will do
- Provide consumer compliance support for the retail savings and deposits business.
- Assess compliance issues across product design, implementation, customer servicing, communications and marketing.
- Support jurisdiction-specific compliance risk management using enterprise risk management frameworks.
- Execute complaint handling, monitoring, testing, reporting, policy maintenance and training administration.
- Support adherence to UK and EU regulations, including regulatory change implementation.
- Collaborate with global Compliance Officers and stakeholders across the firm.
Requirements
- 2–5 years of experience as a Compliance Officer, preferably in retail banking consumer protection regulations and excluding AML or financial crime.
- Understanding of consumer product regulatory requirements throughout the product lifecycle and familiarity with digital customer journeys in financial services.
- Experience with depositor protection rules and supporting regulatory audits or inquiries.
- Bachelor’s degree or higher.
- Strong communication, analytical, technical, problem-solving and judgment skills, with the ability to challenge stakeholders while maintaining independence.
- Ability to manage long-term projects, time-sensitive escalations and daily compliance risk management activities independently.
Culture & Benefits
- Training and development opportunities, firmwide networks and professional growth support.
- Benefits covering wellness, personal finance and mindfulness programs.
- Commitment to diversity, inclusion and reasonable accommodations during the recruiting process.
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