Sales Engineer III (AI)

Location: Hybrid from the Tokyo, Japan office; up to 50% travel required.

Company

hirify.global provides an AI-powered customer experience platform that resolves customer problems across voice and digital channels.

What you will do

• Own product demonstrations and deliver high-touch proofs of concept.
• Gather success criteria, configure systems, provide administrator and user training, and troubleshoot issues.
• Partner with Account Executives throughout the sales process to identify customer requirements and present suitable solutions.
• Build technical relationships with prospects and provide pre-sales support for hirify.global products and services.
• Learn technical tools used to test network environments and complete Sales Engineering Demo Certification.
• Collaborate with Sales, Product, Engineering, Customer Success, Support, and customer account stakeholders.

Requirements

• 3–5 years of customer-facing experience as a Solution Architect, Sales Engineer, Implementation Engineer, Solutions Consultant, or in a similar role.
• Technical curiosity and enthusiasm for delivering technology solutions.
• Experience with scripting languages such as JavaScript and Python.
• Strong written, verbal, interpersonal, rapport-building, listening, and questioning skills.
• Ability to work in a hybrid arrangement from the Tokyo office and travel up to 50%.

Culture & Benefits

• Work on AI-powered products for business communications and customer experience.
• Access to AI tools designed to amplify employee productivity and impact.
• Competitive salary and comprehensive benefits.
• Training programs and opportunities for professional growth.
• Inclusive offices designed to support collaboration and connection.