Senior Account Manager

Location: Remote

Salary: $60,000–$67,000 per year, plus an annual bonus and benefits.

Company

Client partnership and digital marketing work for partner institutions, including higher education organizations.

What you will do

• Develop production schedules, monitor milestones, and coordinate project-related tasks across internal team leads.
• Serve as the primary contact for clients and internal teams, providing updates and managing feedback through completion.
• Review deliverables for alignment with project goals, client expectations, and quality standards before client delivery.
• Oversee digital marketing budgets, hour allocations, project profitability, and vendor communications for physical deliverables.
• Facilitate internal and external meetings, maintain agendas, document decisions, and track follow-up actions.
• Identify knowledge gaps, provide informal training, and support teammates with complex deliverables.

Requirements

• 4+ years of relevant professional experience; higher education experience is preferred.
• Bachelor’s degree in a related field.
• Proficiency in Microsoft Office, especially Word and PowerPoint.
• Expert interpersonal communication skills and the ability to manage client expectations across multiple stakeholders.
• Strong organization, attention to detail, discretion with confidential information, and the ability to work autonomously.
• Collaborative, self-motivated approach with the ability to learn processes quickly and meet deadlines.

Culture & Benefits

• Remote work arrangement with autonomy and collaborative support.
• Medical, dental, vision, and life insurance.
• Paid time off, paid parental leave, and paid holidays.
• Short-term and long-term disability coverage.
• 401(k) and educational assistance.
• Visa sponsorship is not available.