6 дней назад
Strategic Healthcare Engagement Specialist (Healthcare)
75 000 - 180 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Strategic Healthcare Engagement Specialist (Healthcare): Developing customer engagement and omnichannel strategies for healthcare brands across the full customer journey with an accent on market research, customer insights, and healthcare marketing dynamics. Focus on translating complex data into actionable recommendations, orchestrating channel-specific experiences, managing client engagements, and mentoring junior strategists.
Location: Hybrid, with teams in the office an average of four days per week in Chicago, Kansas City, or New York, United States.
Salary: $75,000–$180,000 USD annually.
Company
Health is a global healthcare agency that develops connected brands and customer experiences for healthcare clients across science, wellness, and related health sectors.
What you will do
- Develop a deep understanding of healthcare customers’ needs, behaviors, and experiences across the full customer journey.
- Lead engagement and omnichannel strategy across social, CRM, websites, paid media, apps, and representative-led channels.
- Translate customer and market insights into actionable strategies, tactics, and recommendations.
- Collaborate with strategy, client engagement, medical, and creative teams on brand, communications, CX, measurement, and analytics initiatives.
- Build client relationships, manage smaller engagements, and support larger client accounts, proposals, workshops, and new business pitches.
- Mentor junior strategists and identify innovative tools, ideas, and growth opportunities.
Requirements
- 3–7 years of experience in market research and strategic planning, with a focus on healthcare.
- Experience developing and executing engagement and omnichannel strategies.
- Strong analytical skills, including data analysis, insight generation, and conversion of findings into recommendations.
- Understanding of healthcare marketing dynamics involving healthcare professionals and direct-to-consumer audiences.
- Experience managing or mentoring junior team members.
- Excellent communication, presentation, collaboration, and client relationship skills.
Culture & Benefits
- Full-time employment with medical, dental, and vision coverage options.
- 401(k) match of 100% on contributions up to 5% of salary.
- Paid time off and benefits supporting overall wellness and work-life balance.
- Inclusive culture focused on collaboration, active listening, creative bravery, and professional growth.
- Training and real-time feedback opportunities through and WPP.
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