Senior Email Operations Team Manager (Email Marketing)

Location: Remote from Poland, Israel, Ukraine, or the United States

Company

hirify.global is a global SaaS technology company developing no-code workflow automation, electronic signature, and document management products, including SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms.

What you will do

• Own email-attributed revenue and define email and push notification strategy across hirify.global products.
• Build the email roadmap, including lifecycle, churn-prevention, win-back, and multi-channel orchestration programs.
• Translate behavioral signals, predictive churn scores, and lifecycle stages into segmentation logic and program triggers.
• Define data requirements, attribution KPIs, dashboards, and reporting with Data and Engineering teams.
• Manage and develop three email marketing specialists while coordinating delivery with Email Development, Data, Demand Generation, and Product stakeholders.
• Maintain and optimize automated journeys across four products and ensure deliverability and list health at scale.

Requirements

• 5+ years of senior-level experience in email, retention, or lifecycle marketing, preferably with B2C or B2B SaaS or subscription products at scale.
• End-to-end ownership of email or retention programs, including strategy, journey design, segmentation, and KPI management.
• Experience with attribution models, behavioral data, predictive segmentation, and lifecycle classification.
• Hands-on experience with Braze, Klaviyo, Iterable, Marketo, HubSpot, or an equivalent platform.
• Strong analytical, cross-functional, email deliverability, and list-health skills, including work with 100K+ subscribers and data-warehouse-sourced data.
• Upper-Intermediate (B2) or higher English, written and spoken; a Bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent practical experience.

Nice to have

• Experience in a multi-product or multi-brand environment.
• Experience with generative and agentic AI tooling for personalization and automation.

Culture & Benefits

• Remote and hybrid work options with offices in the United States, Poland, Romania, and Ukraine.
• Local-market compensation, performance-based bonuses, and stock options.
• Learning support through courses, conferences, and other development resources.
• Country-specific health and wellness benefits, quarterly company-wide Mental Health Days, and family-friendly programs.
• Open communication, company-wide Q&A sessions, and charitable initiatives through the hirify.global Care program.