Process Improvement Analyst Intern

Location: Enact Headquarters, Raleigh, North Carolina — hybrid schedule.

Company

Enact Holdings is a publicly traded U.S. private mortgage insurance provider offering borrower-centric products that help lenders and partners support responsible homeownership.

What you will do

• Design month-to-month sampling aligned with company statistical methods and implement reproducible cohorts.
• Define and curate a golden dataset covering happy paths, edge cases, and synthetic augmentation to evaluate consistency and bias.
• Build continuous monitoring dashboards and alerting, including prompt versioning and automated regression testing.
• Develop a closed-loop improvement process using test findings and underwriter feedback to guide operational playbooks.
• Document and communicate test plans, metrics, and release notes to support change management across underwriting.

Requirements

• Pursuing a Bachelor’s or Master’s degree in Statistics, Data Science, Computer Science, Operations Research, or a related field.
• Coursework or projects in experimental design, sampling techniques, and statistical inference.
• Hands-on experience with Python, SQL, data wrangling, and metrics design.
• Interest in LLM/GenAI evaluation, prompt management, and MLOps.
• Strong communication skills and the ability to turn analysis into operational playbooks.

Nice to have

• Familiarity with Snowflake or BI tools.
• Experience building evaluation harnesses, regression suites, or golden datasets.
• Exposure to cloud data pipelines and observability or alerting frameworks.
• Understanding of document extraction and data validation in financial services.

Culture & Benefits

• Full-time, 12-week internship beginning May 17, 2027.
• Meaningful business projects with opportunities to develop technical and professional skills.
• Networking with company leaders, including the CEO, plus peer and mentor engagement.
• Team-building events, professional development workshops, and on-site and off-site volunteer opportunities.
• Inclusive culture focused on innovation, diverse perspectives, challenging projects, and employee growth.
• Eligible for employment visa sponsorship.