Revenue Operations Specialist (Aerospace/Defense)

Location: Huntsville, Alabama, United States. The role operates primarily in a corporate office environment, with occasional visits to engineering labs and manufacturing or testing facilities.

Company

hirify.global develops AI robotics and navigation technologies for land, air, sea, and space applications, including GNSS, sonar, inertial sensors, robotics, quantum sensors, and photonics.

What you will do

• Validate customer purchase orders against quotes, pricing, and product availability.
• Manage billing for accounts on payment terms, including invoice submission through email and vendor portals.
• Track orders from submission through fulfillment and delivery, resolving discrepancies, billing issues, and shipping delays.
• Review end-user documentation, secure AUKUS export permits, maintain permit records in Salesforce, and coordinate operational handoffs with Logistics.
• Process DEC03 forms and international export compliance applications for shipments to Canada and Latin America.
• Audit Salesforce data, eliminate duplicate records, reconcile missing information, and verify accurate account ownership and order attribution.

Requirements

• 2+ years of experience in order management, sales operations, or trade compliance.
• 2+ years of customer support experience in a fast-paced business environment.
• Hands-on proficiency with Salesforce CRM and Microsoft Dynamics 365.
• Knowledge of international shipping documentation, export control principles, and trade regulatory compliance.
• Strong analytical, data management, problem-solving, communication, and attention-to-detail skills.
• Ability to work within secure environments subject to ITAR, EAR, and defense compliance restrictions.

Nice to have

• Bachelor’s degree in Business Administration, Supply Chain Management, International Trade, or a related field.
• Experience with defense-related export permits, AUKUS regulations, DEC03 forms, and Canada or Latin America export processes.
• Experience in a regulated global supply chain, aerospace, or defense environment.

Culture & Benefits

• Medical, dental, and vision insurance options.
• 401(k) plan with company matching contributions of up to 7%.
• Professional development allowance for certifications, licensing, and education.
• Paid time off, sick leave, and paid company holidays.
• Professional office environment with occasional work in engineering and manufacturing facilities.