Tik Tok Shop Operations Manager (Ecommerce)

Location: Shanghai; on-site

Company

hirify.global provides AI-powered ecommerce acceleration services and end-to-end growth solutions for brands across global platforms including Amazon, Walmart, and TikTok Shop.

What you will do

• Manage day-to-day TikTok Shop operations for assigned cross-border brands.
• Research brand categories and competitors to identify growth opportunities and priority products.
• Build creator pipelines by identifying, contacting, negotiating with, and onboarding creators.
• Manage affiliate creators, brand ambassadors, samples, shoppable videos, campaigns, and payment reconciliation.
• Monitor platform metrics, optimize creator and campaign strategies, and increase video output and GMV.
• Prepare data-driven performance reports and proactively address risks such as declining video volume, policy violations, and SPS fluctuations.

Requirements

• Bachelor’s degree or above; fresh graduates are welcome.
• Familiarity with TikTok Shop policies, creator ecosystems, and affiliate selling mechanisms.
• Fluent written and spoken English required for daily emails and meetings with US-based teams.
• Strong data sensitivity and proficiency with Excel or data dashboards.
• Ability to manage multiple brands independently with minimal guidance.
• Awareness of cross-cultural communication and experience adapting to flexible international collaboration.

Nice to have

• Internship or prior experience in ecommerce operations, creator marketing, or project management.
• Hands-on TikTok Shop experience.
• Experience with cross-border ecommerce platforms such as Amazon, Shopify, or TikTok Shop.

Culture & Benefits

• Full-time, on-site role in Shanghai.
• Collaboration with US-based Social Commerce Managers and international teams.
• Work on global ecommerce brands across more than 60 platforms.