Salesforce Administrator (AI)

Location: Austin, Texas, United States

Company

hirify.global develops cloud-managed education technology for web filtering, student safety, classroom management, device management, and data analytics.

What you will do

• Serve as the primary point of contact for Salesforce service desk requests, triaging and resolving issues.
• Administer Salesforce users, profiles, permission sets, roles, groups, licenses, and access policies.
• Maintain data quality through imports, updates, deduplication, and hygiene processes.
• Build and maintain reports, dashboards, list views, flows, validation rules, approval processes, and page layouts.
• Own Salesforce projects through configuration, testing, documentation, and deployment.
• Monitor connected-system integrations, including NetSuite, and support AI-driven automations and integrations.

Requirements

• Bachelor’s degree in Information Systems, Business Administration, or equivalent experience.
• At least 2 years of hands-on Salesforce administration or comparable business-application administration experience.
• Hands-on experience with declarative Salesforce configuration and automation.
• Ability to manage data quality and independently build reports and dashboards.
• Experience with Jira or similar project-management tools, strong documentation and QA habits, and general IT literacy.
• Availability for flexible hours and occasional on-call support.

Nice to have

• Salesforce Certified Administrator certification or progress toward certification.
• Experience with Adobe Sign, ChurnZero, Zapier, n8n, NetSuite, or a similar ERP.
• Comfort using AI tools such as Claude and ChatGPT to automate administrative work.

Culture & Benefits

• Work in a fast-growing education technology environment serving schools across multiple countries.
• Benefits and perks support employee wellbeing, with offerings varying by country.
• The Austin headquarters includes open workspaces, huddle rooms, collaboration areas, a fitness center, private-chef lunches, and a pet-friendly environment.
• The campus offers recreational amenities including a golf simulator, go-carts, shuffleboard, and cornhole.