Ecommerce Operations Lead

Location: Remote in Latin America, Argentina, Brazil, Chile, or Colombia; PST hours preferred

Company

Support an established direct-to-consumer health and wellness brand operating a growing Shopify storefront.

What you will do

• Own daily Shopify storefront administration, including product setup, PDPs, collections, landing pages, navigation, search, and content.
• Configure and launch products, bundles, subscriptions, promotions, seasonal campaigns, and featured product placements.
• Maintain accurate pricing, imagery, ingredients, reviews, product visibility, redirects, and site content.
• QA website updates and launches, monitor performance, troubleshoot issues, and coordinate fixes with developers and agencies.
• Run site audits, support CRO testing, and report ecommerce metrics and insights.
• Manage ecommerce workstreams, templates, workflows, documentation, deliverables, and SOPs in Asana.

Requirements

• Strong hands-on Shopify experience is required.
• Experience independently managing storefront merchandising, QA, and troubleshooting.
• Excellent attention to detail, especially under launch pressure.
• Experience with Asana or similar project and workflow tools.
• Strong cross-functional collaboration with Marketing, Creative, Category, and Customer Experience.
• Availability for core hours aligned with Pacific Time.

Culture & Benefits

• Remote full-time role supporting a fast-growing DTC health and wellness brand.
• Hands-on ownership of the storefront and ecommerce operating processes.
• Cross-functional collaboration across commerce, marketing, creative, category, customer experience, and development partners.