Lending Client Coordinator

Location: Onsite, primarily at the Rice Lake, Wisconsin office. Candidates must be authorized to work for any employer in the United States. Visa sponsorship or transfer of existing sponsorship is not available.

Base pay: $42,300–$66,600 USD per year, plus eligible variable compensation and benefits.

Company

hirify.global is a member-owned cooperative providing financial services that support agriculture and rural communities in Illinois, Minnesota, and Wisconsin.

What you will do

• Provide front-line client service by phone, online, and in person, resolving requests and maintaining strong relationships.
• Coordinate loan renewals and servicing transactions, including document collection, scanning, indexing, and lien-position documentation.
• Process receipts, disbursements, electronic payments, account maintenance, and payment reconciliations.
• Review loan documents and credit summaries, maintain system accuracy, and escalate servicing or compliance issues.
• Help identify and prevent fraud, support product and delivery-tool selection, and assist the Contact Center as needed.
• Coordinate office operations, client and team events, supplies, mail, equipment, invoices, and building-service requests.

Requirements

• High school diploma or GED.
• Entry-level client service experience, preferably in a financial institution.
• Strong attention to detail, organizational and communication skills, conflict resolution abilities, and the capacity to multitask.
• Ability to work collaboratively, prioritize client needs, adapt to changing priorities, and follow organizational goals and compliance requirements.
• Proficiency with Windows, Microsoft Word, Excel, and Outlook, plus the ability to learn loan-origination and related systems.
• Authorization to work for any employer in the United States is required; visa sponsorship is unavailable.

Culture & Benefits

• Flexible, hybrid company model, although this position is primarily onsite at the Rice Lake office.
• Flexible schedules, including additional flexibility during summer months.
• Up to 9% toward a 401(k), including a fixed contribution and matching contribution.
• Medical, dental, vision, HSA/FSA, insurance, disability coverage, wellness, and employee assistance benefits.
• Paid vacation, sick leave, holidays, parental leave, volunteer time off, learning programs, mentoring, and professional certification reimbursement.