Hospital Engagement & Analytics Manager

Location: Remote

Salary: $115,000–$135,000 per year, plus an annual discretionary bonus

Company

hirify.global is a physician-led and physician-owned U.S. radiology practice serving hospitals, clinics, imaging centers, and referring physicians through owned and affiliated practices.

What you will do

• Lead Voice of the Customer and Net Promoter Score analytics, including survey administration, dashboards, trend analysis, and executive insights.
• Develop and maintain standardized dashboards, scorecards, and performance reporting for national health system partners.
• Create executive-ready reports, presentations, Quarterly Business Review materials, and client engagement resources.
• Support governance forums, client reviews, strategic account management, and executive engagement activities with actionable analytics.
• Coordinate account planning, CRM reporting, operations support, and engagement tracking.
• Monitor Client Differentiation initiatives and provide recurring progress reporting and leadership updates.

Requirements

• Bachelor’s degree in Business, Healthcare Administration, Finance, Analytics, Public Health, Data Science, or a related field.
• 5+ years of experience in healthcare analytics, healthcare operations, consulting, client engagement, strategic account management, business intelligence, or a related field.
• Experience developing dashboards, executive reports, performance scorecards, and client-facing analytics.
• Knowledge of healthcare operations, health system engagement strategies, customer experience methodologies, and performance improvement practices.
• Experience with Voice of the Customer programs, NPS analytics, executive account management, and healthcare performance reporting.

Culture & Benefits

• Flexible remote schedules.
• Competitive benefits with tiered options available beginning the month after hire.
• Generous paid time off and paid holidays.
• Compensation reviews and career growth opportunities.
• Health and wellness coverage, 401(k) benefits, family planning support, and telehealth options, subject to eligibility.