Payroll Tax Operations and Services Associate - SelectTime

Location: Remote - United States

Salary: $19.50–$37.50 per hour depending on work location, with eligibility for bonus, equity rewards, and benefits.

Company

hirify.global is a financial technology platform offering TurboTax, Credit Karma, QuickBooks, Mailchimp, and other financial products.

What you will do

• Process full-cycle payroll tax cases, including payroll runs, audits, filings, payments, and compliance across active jurisdictions.
• Research and resolve complex federal and state tax notices, including balance-due, penalty, deposit discrepancy, SUI rate change, and account mismatch notices.
• Prepare agency responses with supporting documentation and complete amended federal and state payroll tax returns, including Form 941-X and W-2c.
• Identify payroll errors, quantify tax impacts across affected quarters, document corrections, and manage cases through confirmed closure.
• Prioritize the personal work queue by SLA deadlines, maintain case documentation, and identify aging cases before SLA breaches.
• Analyze customer, system, and agency data; update SOPs and knowledge bases; and collaborate with Corrections, Amendments, Pay & File, and Tax Notice teams.

Requirements

• 2–3+ years of hands-on payroll tax experience focused on notice resolution, amended returns, and payroll error correction across multiple states.
• Working knowledge of IRS and state agency notices, payroll tax filing and payment regulations, FICA, FUTA, FITW, deposit schedules, penalties, and interest.
• Experience with federal and state amended returns, multi-state taxation, reciprocal agreements, SUI accounts, and local tax compliance.
• Proficiency with at least one payroll platform and case management systems such as Salesforce.
• Required Excel or Google Sheets skills, including VLOOKUP, pivot tables, and reconciliation auditing.
• Fundamental Payroll Certification (FPC) is required; CPP is preferred for candidates with 4+ years of experience. An associate's or bachelor's degree in Accounting, Business, or Finance is preferred, with equivalent experience accepted.

Nice to have

• Experience in a payroll service bureau, PEO, or multi-client payroll tax environment.
• CPP certification or active pursuit of CPP.

Culture & Benefits

• Virtual expert services are provided directly to customers year-round.
• Flexible working hours and schedules with a minimum commitment of 20 hours per week and the option to flex up to 40 hours based on business needs.
• Hourly, non-exempt employment with eligibility for overtime pay.
• Compensation includes performance-based rewards, potential cash bonus, equity rewards, and benefits.