Payroll Tax Operations and Services Senior Associate (Payroll Tax)

Location: Remote - United States

Salary: $22.50-$43.00 per hour, depending on work location

Company

hirify.global is a financial technology platform whose products include TurboTax, Credit Karma, QuickBooks, and Mailchimp.

What you will do

• Process payroll runs, audit payroll outputs, manage tax filings and payments, and maintain compliance across active jurisdictions.
• Research and independently resolve complex federal and state payroll tax notices from intake through confirmed closure.
• Prepare agency responses with supporting documentation and submit amended federal and state payroll tax returns, including Form 941-X and W-2c.
• Identify payroll errors, quantify tax impacts, document correction audit trails, and complete resolution workflows.
• Manage a personal case queue by SLA dates, maintain complete documentation, and analyze customer, system, and agency data for process deficiencies.
• Update SOPs and knowledge-base content, collaborate with tax teams, and mentor TP1 staff.

Requirements

• 2–3+ years of hands-on payroll tax experience focused on notices, amended returns, and payroll error correction across multiple states.
• Knowledge of IRS and state agency notices, payroll tax filing and payment regulations, employee and employer tax responsibilities, and federal payroll tax law including FICA, FUTA, and FITW.
• Experience with multi-state taxation, reciprocal agreements, SUI account management, local tax compliance, and complex state requirements.
• Experience with at least one payroll platform and case management systems such as Salesforce.
• Proficiency in Excel or Google Sheets, including VLOOKUP, pivot tables, and reconciliation auditing.
• Fundamental Payroll Certification (FPC) is required; CPP is preferred for candidates with 4+ years of experience.

Nice to have

• Associate's or Bachelor's degree in Accounting, Business, or Finance.
• Experience in a payroll service bureau, PEO, or multi-client payroll tax environment.
• CPP certification or active pursuit of CPP.

Culture & Benefits

• Virtual expert services are provided directly to customers year-round.
• Flexible schedules with a minimum of 20 hours per week and the option to flex up to 40 hours based on business needs.
• Hourly, non-exempt employment with eligibility for overtime pay.
• Eligibility for performance-based cash bonus, equity rewards, and benefits under applicable plans.