Payroll Tax Operations and Services Senior Specialist - SelectTime

Location: Remote - United States

Hourly base pay: $29.00–$39.50, $32.00–$43.50, $33.50–$45.50, or $40.50–$54.50 depending on work location.

Company

hirify.global is a financial technology platform providing products including TurboTax, Credit Karma, QuickBooks, and Mailchimp.

What you will do

• Resolve complex federal and state payroll tax notices, including multi-quarter, multi-state, and penalty assessment cases.
• Prepare and file amended federal and state payroll tax returns, including Form 941-X and W-2c documentation.
• Diagnose payroll tax errors across multiple pay periods and jurisdictions and drive corrections through confirmed resolution.
• Monitor work in progress, identify aging cases and systemic blockers, and recommend corrective actions.
• Serve as a real-time subject matter resource, coach senior payroll tax processors, and lead structured feedback sessions.
• Author and approve SOPs and knowledge-base articles while identifying compliance trends and process improvements.

Requirements

• 4+ years of payroll tax experience focused on notice response, amended returns, and payroll error correction across multiple states.
• Expert knowledge of federal and state payroll tax notices, penalty abatement, agency responses, FICA, FUTA, FITW, deposits, and interest structures.
• Hands-on experience with Form 941-X, W-2c, state returns, multi-state taxation, reciprocal agreements, SUI, and local tax compliance.
• Prior experience as a lead, senior specialist, or subject matter expert with demonstrated coaching or training experience.
• Advanced Excel skills and strong written communication for reconciliations, audit trails, SOPs, and knowledge-base documentation.
• Associate’s or Bachelor’s degree in Accounting, Finance, or Business preferred; CPP certification is preferred and expected within 18 months.

Nice to have

• Experience in a payroll service bureau, PEO, or multi-client payroll tax operations environment.
• FPC certification with 5+ years of tax defect resolution experience.
• Enrolled Agent certification.

Culture & Benefits

• Virtual expert services are delivered directly to customers throughout the year.
• Flexible hours and schedules with a minimum commitment of 20 hours per week and the option to flex up to 40 hours based on business needs.
• Hourly, non-exempt employment with eligibility for overtime pay.
• Eligible for cash bonus, equity rewards, and benefits under applicable company programs.