Senior Account Executive (Fintech)

Location: Remote, with Eastern Time Zone hours

Salary: $25–$32 per hour, W2 only

Company

hirify.global provides staffing and client-support services for technology, financial-services, and operational roles.

What you will do

• Manage a portfolio of financial-institution and payment-processing clients participating in a major card and debit network.
• Coordinate onboarding and certification for credit, prepaid, and debit card issuers, issuer processors, payment gateways, and new card programs.
• Guide clients through technical specifications, program documentation, network rules, operational requirements, APIs, connectivity, and data-transmission processes.
• Manage client testing, system certification, integrations, and mandatory April and October network-release activities.
• Review structured data, flat-file and batch-processing requirements, program documentation, and client data to identify compliance gaps.
• Collaborate with sales, relationship-management, technical, and operations teams while maintaining account information and supporting Smartsheet workflows.

Requirements

• Experience in account management, client services, onboarding, implementation, payment operations, or technical client support.
• Experience in banking, financial services, payments, card networks, merchant services, fintech, or a related industry.
• Understanding of payment-processing systems, card programs, issuer operations, payment gateways, transaction processing, APIs, structured data, flat files, or batch processing.
• Experience coordinating client testing, system certification, implementations, release management, or compliance remediation.
• Strong client-service, written communication, organization, problem-solving, and stakeholder-management skills.
• Ability to work fully remotely during Eastern Time Zone hours and eligibility for conversion to permanent employment are required.

Nice to have

• Experience with card issuers, issuer processors, payment networks, debit networks, payment gateways, or biannual payment-network releases.
• Advanced Smartsheet application development, workflow creation, or support experience.
• Familiarity with Google Workspace, Salesforce, Tableau, Snowflake, SQL, or similar reporting and client-management tools.
• Experience supporting financial-services clients in risk, compliance, implementation, or operations.

Culture & Benefits

• Fully remote work environment with collaboration across sales, relationship-management, technical, and operational teams.
• Fifteen-month engagement with potential extension and/or conversion to a full-time employee role.
• Primarily email-based client communication with video meetings as needed.
• Occasional after-hours calls may be required for urgent client production issues.