Field Support Technician II (Linux)

Location: US IL ITA 350 Client; on-site customer support and field work required

Salary: $29.78–$50.63 per hour

Company

hirify.global provides financial services technology and related customer support solutions.

What you will do

• Install, maintain, troubleshoot, and repair complex equipment and Linux-based software products at customer sites.
• Diagnose equipment malfunctions using specialized test and diagnostic tools.
• Replace defective units and components and verify operational quality.
• Resolve technical issues involving product installations, equipment interfaces, and system operation.
• Advise customers on preventative maintenance, configuration adjustments, and product operation.
• Serve as the technical liaison between hirify.global and assigned customers.

Requirements

• High school diploma, GED, or equivalent combination of education and experience.
• Linux experience is strongly preferred; this role does not use a Microsoft Windows environment.
• Knowledge of hardware and software programs for assigned products.
• Understanding of assigned product functions in a financial institution operating environment.
• Strong verbal and written communication skills.
• Willingness to provide 24/7 on-call support and work extended hours when necessary.

Culture & Benefits

• Collaborative, flexible, and respectful work environment.
• Professional education and personal development opportunities.
• Career development tools, resources, and opportunities.
• Varied and challenging work focused on developing technical skills.
• Competitive compensation based on role, location, skills, experience, and education.