Account Manager (TravelTech)

Location: Cambridge, Massachusetts (Hybrid)

Salary: $115,000–$140,000 per year

Company

hirify.global is a leading global travel search engine and part of Booking Holdings, dedicated to simplifying travel through innovative technology and a portfolio of brands including momondo and Cheapflights.

What you will do

• Serve as the primary day-to-day contact for a portfolio of corporate accounts, ensuring platform adoption and account health.
• Build and maintain long-term relationships with client travel teams and program managers to drive retention.
• Lead regular account reviews and quarterly business reviews in coordination with travel management company (TMC) partners.
• Monitor account performance, identify risks, and develop actionable plans to address them.
• Drive adoption of platform features, including AI-assisted booking and international expansion tools.
• Represent the voice of the client internally to help the product organization make data-driven decisions.

Requirements

• Proven experience in account management, client success, or related client-facing roles.
• Strong track record of managing multiple client relationships simultaneously with high attention to detail.
• Excellent communication skills with the ability to engage stakeholders at all organizational levels.
• Ability to leverage data to track performance and inform strategic conversations.
• Collaborative approach to working across internal teams and external partners.
• Must be based in or able to work from the Cambridge, MA office (Hybrid role).

Nice to have

• Experience in corporate travel, B2B technology, or SaaS.
• Familiarity with Salesforce, project management platforms, or business intelligence dashboards.
• Experience coordinating with travel management companies or third-party service partners.

Culture & Benefits

• Competitive retirement and health plans, including company-paid therapy sessions.
• Generous paid vacation, parental leave, and a company-wide week off to recharge.
• Flexible work arrangements, including the ability to work from almost anywhere for up to 20 days per year.
• Career growth support through development dollars and access to thousands of e-learning courses.
• Free lunch 2 days per week and regular team events like boat trips and ski trips.