Assistant Community Manager (Student Housing)

Location: Element Downtown, 1221 E Walnut St., Columbia, Missouri, United States; work is performed at the assigned property. Daytime business hours are expected, with additional non-traditional hours during peak periods and emergencies. Periodic travel may be required.

Company

hirify.global owns, operates, and advises on student housing communities across North America.

What you will do

• Support the General Manager with daily property operations, staff leadership, hiring, training, coaching, and retention.
• Manage resident accounts, utility billing, accounts receivable, audits, notices, collections, and eviction-related documentation.
• Maintain safe, sanitary, and compliant facilities through property walks, inspections, preventative maintenance, and vendor coordination.
• Help plan and execute annual student housing turnover, including move-out inspections, damage assessments, billing, unit preparation, furniture and appliance moves, and cleaning coordination.
• Support customer experience, resident communications, reputation management, marketing initiatives, and resolution of escalated concerns.
• Monitor KPIs and assist with month-end reporting, account reconciliation, leasing velocity, market rates, concessions, and revenue goals.

Requirements

• At least 1 year of experience working in living communities or property management.
• Exceptional written and verbal communication, strong attention to detail, confidentiality, and a customer-centric mindset.
• Proficiency with property management systems; Entrata experience is preferred.
• Working eligibility in the United States is required; visa sponsorship is not available.
• Availability for daytime business hours, additional non-traditional hours during peak periods and emergencies, and periodic travel.

Culture & Benefits

• Paid time off and a floating holiday.
• Health, dental, and vision insurance.
• 401(k) matching and paid parental leave.
• Discretionary annual bonus.
• Learning reimbursement opportunities.
• Fast-paced, collaborative environment focused on student living and community experience.