Employee Benefits Account Manager (Health & Welfare)

Location: New York, NY, USA

Salary: $50.00–$53.00 hourly

Company

Brown & Brown provides insurance and employee benefits services through a merit-based, customer-focused culture.

What you will do

• Manage a personal employee benefits book of business valued at approximately $500,000–$1,000,000+ and develop long-term client relationships.
• Provide day-to-day client service, respond to questions, resolve issues, and escalate matters when necessary.
• Prepare renewals and RFPs, coordinate vendor responses, support negotiations, analyze proposal results, and create client presentations.
• Plan and facilitate client meetings, coordinate resources, and develop service goals with the client team.
• Maintain accurate client information in BenefitPoint, AMS, and other appropriate software.
• Delegate and review administrative and analytical work, coach Benefit Analysts, support Team Leaders and Account Executives, and provide peer review.

Requirements

• Life, Accident and Health Insurance License required.
• 4–7+ years of health and welfare experience and competency across the core practice skills.
• Strong knowledge of employer-sponsored health and welfare plans, including medical, dental, vision, life, disability, voluntary benefits, benefits administration, Healthcare Reform, regulations, carrier products, and industry trends.
• Ability to work independently and anticipate client and team needs.
• Effective time management, diligent follow-up, critical thinking, and attention to detail.
• Clear written and oral communication skills.
• Strong Microsoft Excel and PowerPoint skills.

Nice to have

• BA/BS degree.
• GBA or CEBS certification.
• Client-facing experience in the employee benefits industry.

Culture & Benefits

• Meritocracy-based culture focused on customer outcomes, inclusion, and belonging.
• Medical/Rx, dental, vision, life, and disability insurance.
• ESPP, 401(k), student loan assistance, and tuition reimbursement.
• Mental health and enhanced advocacy services.
• Paid time off, holidays, preferred partner discounts, and additional benefits; eligibility and waiting periods may apply.

Hiring process

• Unsolicited resumes from external recruiting vendors or agencies are not accepted without a valid written agreement and prior authorization.