Manager, Market Research & Research Operations (Financial Services)

Location: Hybrid role based in Lone Tree, Colorado; Austin, Texas; or Westlake, Texas

Salary: $85,000–$110,000 per year

Company

hirify.global provides financial services and investment products.

What you will do

• Lead primary market research from business-question development through scoping, fieldwork, analysis, reporting, and activation.
• Manage quantitative and qualitative studies, including surveys, interviews, and discussion-based research.
• Oversee research operations such as project intake, tracking, survey programming, quality assurance, participant management, and vendor coordination.
• Partner with International and Workplace stakeholders to translate business priorities and audience needs into actionable insights.
• Maintain research documentation, compliance support, knowledge management, and reusable standards.
• Improve processes and balance detailed execution with higher-level interpretation.

Requirements

• Independent experience managing primary market research from business-question development through reporting.
• Working knowledge of quantitative and qualitative research methods, survey research, and interview- or discussion-based approaches.
• Experience with research instruments, programming, testing, fieldwork, data quality, analysis, and reporting.
• Strong project management, analytical, stakeholder-management, consultative problem-solving, communication, and presentation skills.
• Proficiency with Microsoft PowerPoint, Excel, Word, and survey or research platforms.
• High attention to detail and sound judgment when handling sensitive research information.

Nice to have

• Research experience in financial services or another highly regulated industry.
• Experience with Qualtrics or a similar survey platform.
• Experience managing participant recruitment, customer samples, research panels, or qualitative scheduling.
• Familiarity with vendor contracts, budgets, invoicing, procurement, and research documentation.
• Experience in brand, advertising, message-testing, customer-experience, product, or UX research.

Culture & Benefits

• Hybrid work approach balancing workplace flexibility with regular in-person collaboration.
• Health, dental, and vision insurance.
• 401(k) with company match and an employee stock purchase plan.
• Paid vacation, volunteering time, parental leave, and family-building benefits.
• Tuition reimbursement and a 28-day sabbatical after five years of service for eligible positions.