Relationship Banker I (Fintech)

Location: Jonesboro, Arkansas, United States

Company

hirify.global is a regional community bank providing consumer, business, corporate, institutional, mortgage, and financial advisory services supported by digital banking technology.

What you will do

• Build, expand, and retain client relationships by assessing financial needs and recommending suitable bank products and services.
• Conduct in-branch interactions, outbound calls, business visits, networking events, and periodic workplace events to support individual and branch goals.
• Open and close accounts, research customer accounts, process transactions, and handle account service and maintenance requests.
• Solicit and facilitate consumer loan requests while following applicable lending policies and procedures.
• Identify customer needs and refer clients to small business, corporate, institutional, mortgage, and financial advisory partners.
• Maintain client satisfaction and complete activities in compliance with applicable laws, regulations, policies, and procedures.

Requirements

• High school diploma or GED.
• At least one year of customer-facing, goal-oriented experience.
• Ability to present information effectively in one-on-one and small-group settings.
• Ability to work collaboratively in a fast-paced banking environment and provide branch team leadership when the AFCM is absent.
• Working knowledge of Microsoft Office programs and social media platforms.
• Must be registered with the National Mortgage Licensing System and Registry or obtain an NMLS license after employment.

Culture & Benefits

• Training is provided on required products, services, needs-based conversations, and role-related tools.
• Work includes occasional travel for meetings, training, bank conversions, and acquisition support, with minimal overnight or out-of-town travel.
• May provide support and guidance at other banking institutions within the market.
• Full-time position focused on customer service, professional conduct, and positive client engagement.