Relationship Banker I (Banking)

Location: El Dorado Springs, Missouri, United States

Company

Regional community banking organization providing traditional banking services, digital capabilities, lending, and financial solutions to customers.

What you will do

• Build, expand, and retain customer relationships through in-branch interactions, outbound calls, business visits, networking events, and workplace events.
• Assess customer needs and recommend banking products, digital services, lending solutions, and partner resources.
• Open and close accounts, research account information, process transactions, and resolve customer service requests.
• Solicit and facilitate consumer loan requests while maintaining knowledge of lending policies and procedures.
• Identify customer needs and refer them to small-business, corporate, institutional, mortgage, and financial advisory partners.
• Meet individual and branch goals while maintaining compliance with applicable laws, policies, BSA, and CIP requirements.

Requirements

• High school diploma or GED.
• At least one year of customer-facing, goal-oriented experience.
• Registration with the National Mortgage Licensing System and Registry (NMLS), or willingness to obtain an NMLS license after employment.
• Ability to present information effectively in one-on-one and small-group settings.
• Ability to use Microsoft Office programs and social media platforms for brand awareness and market knowledge.
• Ability to provide occasional support at other banking institutions in the market and travel sporadically for meetings, training, conversions, or acquisition support.

Culture & Benefits

• Customer-focused banking environment centered on trusted financial advice.
• Training provided on products, services, needs-based conversations, and role-specific tools.
• Team-oriented work with opportunities to support branch colleagues and banking partners.
• Professional and positive customer experience standards.