Relationship Banker I (Banking)

Location: El Dorado, Arkansas, United States

Company

hirify.global is a regional community bank providing banking products, digital capabilities, lending services, and financial solutions to customers.

What you will do

• Build, expand, and retain customer relationships by assessing financial needs and recommending suitable banking products and services.
• Meet individual and branch goals through in-person interactions, outbound calls, business visits, networking, and community events.
• Open and close accounts, research customer accounts, process transactions, and handle service and maintenance requests.
• Facilitate consumer loan requests and maintain knowledge of applicable lending policies and procedures.
• Identify customer needs and refer clients to small business, corporate, institutional, mortgage, and financial advisory partners.
• Maintain customer satisfaction while complying with banking laws, regulations, policies, BSA, and CIP requirements.

Requirements

• High school diploma or GED.
• At least one year of customer-facing, goal-oriented experience.
• Ability to present information effectively in one-on-one and small-group settings.
• Ability to work collaboratively in a fast-paced banking environment and support or guide branch teams when needed.
• Registration with the National Mortgage Licensing System and Registry, or willingness to obtain an NMLS license after employment.
• Proficiency with Microsoft Office and social media platforms.

Culture & Benefits

• Training is provided on banking products, services, needs-based conversations, and role-specific tools.
• Customer-focused environment centered on trusted financial guidance and positive client experiences.
• Occasional travel may be required for meetings, training, bank conversions, and acquisition support.
• Ability to provide support at other banking institutions within the market.